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Services

Everything between the click and the doorstep.

Six services that stack into one operation. Take one, or take the whole system — the blueprint stage tells you honestly which you need.

Book a free audit Engagement models

Service · Storefronts

Ecommerce store development

A storefront is a sales instrument, not a brochure. We build on Shopify, WooCommerce or a headless front-end, shaped around your catalogue size, your margins and how your customers actually pay.

Every build ships with analytics wired, payment and courier integrations live, and a page-speed budget we hold ourselves to.

Scope a store build

What's included

Shopify, Shopify Plus, WooCommerce or headless Next.js builds
Custom theme development and design implementation
Product, variant and collection architecture that scales
Payment gateways, COD flows and courier integrations
Core Web Vitals, technical SEO and schema markup
Migration from an existing platform without losing URLs

Typical timeline

Standard store — 4 to 6 weeks
Custom or headless build — 8 to 12 weeks

Service · Operations

Business automation

The work that eats your team isn't selling — it's copying an order into a courier sheet, then into the ledger, then messaging the customer. We remove those steps one process at a time, starting with the one that costs the most.

Built on n8n, Make or direct API integrations, with logging and a manual fallback on every flow.

Map your workflows

What's included

Order-to-fulfilment workflows across store, warehouse and courier
Inventory sync across marketplaces and physical outlets
Automated invoicing, receipts and accounting hand-off
Returns, refunds and exchange processing
Daily and weekly reports delivered to email, Sheets or Slack
Alerting on failures, so a broken flow is never silent

Typical timeline

First workflow live — 5 to 10 days
Full operations layer — 3 to 6 weeks

Service · Messaging

WhatsApp automation

WhatsApp is where your customers already are — and for cash-on-delivery markets it's the single highest-leverage system you can install. We build on the official Meta Cloud API, handle verification and templates, and keep your number healthy.

Confirmation, tracking, cart recovery and support routing, all in one thread the customer never has to leave.

Set up WhatsApp flows

What's included

Meta Business verification and Cloud API onboarding
COD order confirmation to cut return-to-origin losses
Shipping updates and live tracking links
Abandoned cart and re-order campaigns
Template design, submission and approval management
Shared team inbox with routing, tags and canned replies
Product catalogue inside the chat

Typical timeline

API onboarding and first flows — 2 to 3 weeks
Full messaging system — 4 to 6 weeks

Service · AI

AI-powered chatbots

Not a decision tree with a friendly avatar. An assistant grounded in your catalogue, policies and past conversations, that can look up a real order, answer in your brand's voice, and hand a thread to a human with the full context attached.

Deployed on your website, WhatsApp, Instagram or Messenger — the same brain, wherever the customer starts.

Build an assistant

What's included

Knowledge base built from your products, policies and FAQs
Live order lookup, status and tracking
Product recommendation and size or spec guidance
Multilingual replies, including Urdu and Roman Urdu
Escalation rules with full conversation handover
Answer-quality dashboard and monthly tuning

Typical timeline

Pilot assistant — 2 weeks
Production, multi-channel — 4 to 6 weeks

Service · Engineering

Custom software

When the spreadsheet becomes the system of record, it's time. We build the internal tools, portals and dashboards that off-the-shelf products won't bend to — designed around your actual process, not a vendor's idea of it.

Documented, tested, and handed over with the keys.

Discuss a build

What's included

Operations and analytics dashboards
Vendor, reseller and franchise portals
Warehouse, stock and dispatch management tools
ERP, CRM and accounting integrations
Role-based access, audit trails and reporting
API design for partners and internal services

Typical timeline

Internal tool — 4 to 8 weeks
Platform build — 3 months and up, in sprints

Service · Retainer

On-demand software

A product team without the hiring. Fixed monthly capacity, a visible roadmap, and the same engineers every sprint — for companies that need to keep shipping but don't need six full-time salaries.

Pause, scale up or hand the whole thing back whenever you want. No lock-in, no rebuild.

Reserve capacity

What's included

Dedicated developer, designer and QA capacity per month
Two-week sprints with demos and a shared backlog
MVP delivery for new product ideas
Ongoing maintenance, security patching and upgrades
Monitoring, incident response and defined SLAs
Direct channel to the team — no ticket queue

Commitment

Monthly rolling, 30 days' notice to stop
Capacity adjustable at each renewal

Engagement models

Three ways to work with us.

Pricing is quoted after the audit, so you approve a number instead of an hourly rate. Every model includes the audit for free.

Project

A defined build with a fixed scope, fixed price and a delivery date. Best for a store launch, a migration or a first automation layer.

Fixed price, fixed scope
Weekly staging demos
30 days of post-launch support

Managed

We run what we built. Monitoring, incident response and a monthly improvement cycle on a rolling retainer.

Uptime monitoring & alerting
Defined response windows
Monthly performance report

On-demand team

Reserved monthly capacity across engineering, design and QA. You set the roadmap, we ship against it.

Same team every sprint
Adjustable capacity
30 days' notice to pause

Not sure which of these you need?

That's what the audit is for. We'll map your operation and tell you the one change worth making first — even if it isn't a project for us.

Book the audit WhatsApp us